Protection of personal data according to the LOPD.

PIVELLON MEDICAL CARE, belongs to PIVELLON S.L. In application of the current regulations on the protection of personal data, informs that the personal data collected through the forms on paper or computer support, are included in the specific automated files of users of the services of PIVELLON MEDICAL CARE. The collection and automated processing of personal data is intended to maintain the business relationship and perform information, training, advice and other activities of PIVELLON MEDICAL CARE. According to the EU Organic law 2016/679 of the 27th of April on the “Protection of Personal Data”, . the users are informed and consent to the inclusion of their data, and all attachments that may present a liability to PIVELLON MEDICAL, Avenida Concha Espina 39B, 28016 Madrid.
and all attachments that may present a liability to PIVELLON MEDICAL, Avenida Concha Espina 39B, 28016 Madrid At any time you may exercise your rights of access, rectification, cancellation and opposition by writing to info@pivellonmedical.com, or in the address above mentioned. The user the user confirms that all the data provided are right, accurate, correct and truthful, and will comunícate all changes to PIVELLONMEDICAL CARE.

WHAT DO YOU USE MY INFORMATION FOR?

To make our Website work, :
including to allow you to order and receive products from our Website, administer your account and to optimise your experience we need to use the information that we collect in a number of different ways.
The key purposes for which we use your information are as follows:
to provide you with the products you have ordered: to order products, you need to register an account on our Website (which you may personalise).
Your information (including name, address, phone number, email address, and financial information (such as debit or credit card details) will be used so you can submit, and we can process and fulfil, that order. We may also use your information to communicate with you about your orders and account and provide you with customer support when needed.
This may require us to provide your information to third parties including our partner boutiques from whom you are purchasing your product and our delivery partners, as further set out below;
• to administer, maintain, and optimise our Website, our services and your experience: we want you to have the best experience possible when you interact with us, including using our Website, products and. To do this, we use your information (including log data, statistical information, and device information) to ensure that the Website and its features and any Wi-Fi networks are functioning correctly,

to adapt and customise our Website to better suit your preferences, and to provide pages specific to your language or location.

We may also work with selected third parties to enrich, match or combine some of your information to provide you with customised offers and personalised services;
• to provide you with customer services: if you contact our customer services team or provide us with feedback for any reason, whether by email, phone, chat, or otherwise, we will use your information (including your name, phone number, and email address) to help us categorise the communication, respond to you, and where appropriate, investigate, and resolve any issue or incident that you may have.
We may also use your phone number or email address to let you know the status of, or if there are any problems with, your order; • for advertising and marketing purposes: o where you have told us you would like to receive marketing communications or when you have made a purchase from our Services, unless you tell us otherwise, Maskk will use your personal information (including your name, email address and address) to occasionally send you updates, news, and offers via email, post, or other forms of media.

We may use your information (including supplemental information received from partners that we append to our existing customer information), to tailor these messages to you. You may unsubscribe from email marketing communications by modifying your preferences in your account’s profile management section, or by following the opt out instructions in the promotional emails we send you; o we use third-party service providers to serve advertisements most relevant to you across your different devices and on our own and others’ websites.

In addition to the information about your visits to our website, our service providers may also use the information about your interactions with other websites or applications to target advertisements for products available from PIVELLON MEDICAL. We do not share your personal information with any third party advertisers or networks for the provision of third party advertising on our Services. For information about opting out of targeted advertising and controlling the use of cookies, please see the cookies section of this Privacy Policy; • to carry out research, analysis, and surveys on your use of our Website, and views: where you have opted in to receiving communications from us, we may use your personal details (including your name, address, email address, and phone number) to send you polls and surveys to find out your views of our Website and services. We may also carry out analysis of, and research into, the ways that you use our Website so we can optimise the Website and your experience. We may use third parties to carry out any research, analysis, and surveys, or to deliver incentives in return for your participation in polls, as further set out below; and
• for your, and our, financial security: for everyone’s safety, we need to ensure that our customers are genuine. To do this, we may use your personal information (including your name, address, and financial information (such as credit or debit card details) to confirm your identity and perform credit check or anti-fraud checks. We may use third party credit reference or fraud prevention agencies to perform these checks, as further set out below, but no formal credit check is performed and your credit rating will not be affected. Please note that we do not sell your information without your consent (whether your name, address, emails address, financial information, or otherwise) to any third party. WHO DO YOU SHARE MY INFORMATION WITH? To provide the Website and our services, we work with a number of carefully selected third parties. To do this, we may share your information with these third parties in the following limited circumstances: • third party service providers for business purposes: to function properly, we rely on a number of carefully selected third parties to provide us with services and products. These include our partner boutiquesfrom whom you purchase products, courier companies to deliver products,
anti-fraud and credit check providers to keep us and you secure, analytics companies to enable our marketing, research companies to help us carry out surveys,

IT/technology providers to support, maintain and provide our technology and IT infrastructure and others.

We permit these companies to use your personal information only to the extent necessary to provide us with their services and products; we do not allow these third parties to disclose or use your information for any other purposes. We have high expectations and requirements in their handling of your personal information, as you do in ours, and we hold them to these; • advertisers for marketing purposes: we may provide your information to our advertising and social media partners (including Facebook and Instagram, where you choose) where they require the data to select and serve relevant adverts about our products and services to you and others; • third party service providers to enrich data: We may also enrich, match or combine information we hold about you with data from other sources, for instance by sharing some of your personal data with selected business partners. We do this to better understandyour customer profile and interests so that we can deliver customised offers and other personalised services;
permita. PIVELLON MEDICAL CARE recuerda al Usuario que tiene derecho a presentar una reclamación ante la autoridad de control pertinente.

• to comply with legal requests: on occasion we may be required to liaise with various regulators and law enforcement agencies in a number of different countries, whether as a result of law, a court order, or another legal process.

Although we dispute requests wherever suitable, in some cases we may have to share your information with the regulators or law enforcement agencies. Where we consider it appropriate, and provided we are not prohibited from doing so by law or court order, we will attempt to notify you of these legal demands; and • aggregated information with third parties: we may aggregate your information with the information of other customers, creating a dataset of information about the usage of our Website, purchase of products, and other general, grouped information about our customers.

Although this dataset is aggregated and anonymised, meaning it cannot identify you as an individual, it provides a valuable insight into the use of our Website and we may therefore share it with select third parties.

These parties may include providers of plugins or similar technologies to help measure traffic, our partner boutiques and other providers to allow them to better stock products, and our investors. Please note that we do not share your information with any third party advertisers or networks for the provision of third party advertising on our Website. These parties may include providers of plugins or similar technologies to help measure traffic, our partner boutiques and other providers to allow them to better stock products, and our investors. Please note that we do not share your information with any third party advertisers or networks for the provision of third party advertising on our Website. SECURITY Keeping you and your personal information secure is very important to us. We take a number of reasonable steps to try to protect the personal information that you provide, including:

• using a Secure Socket Layer (“SSL”) to encrypt the personal data that you send us during the order process (including any financial information such as credit or debit card details);

• requiring you to establish a password to access your account on our Website; • not keeping details of your credit or debit card that would enable any third party to transact using that credit or debit card (such as your CCV number); and • regularly monitoring our servers and IT systems for possible vulnerabilities and attacks. Unfortunately, despite this, the transmission of information via the Internet is not completely secure. We cannot guarantee the security of your personal data transmitted to or through our Website, and any such transmission is at your own risk. In particular, please keep in mind that if you voluntarily disclose personal information online in a non-protected environment (such as a message board, shopping list, or in chat areas) then that information can be collected and used by others outside of our or your control

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